Contact Us
If you need to connect with the Reno Ripple team, the fastest way is by email. We read every message and route it to the right person based on the topic you specify.
hello@renoripple.com
What to include in your message
- Your name and preferred phone number
- Project address (if asking about services or estimates)
- A brief description of the request or question
- Preferred timing for follow-up (days/times that work best)
- Any attachments — photos, drawings, or documents that help explain your needs
Types of inquiries we welcome
- Residential and commercial service requests, including estimates and consultations
- Questions about our process, licensing, insurance, and project timelines
- Partnerships, supplier inquiries, and trade collaborations
- Media, speaking, and community event requests
- Customer feedback, warranty questions, and post-project support
- Career interest and staffing inquiries
Response time
We aim to reply to all emails within 48 business hours. During peak seasons responses may take up to 5 business days. If your request is urgent, include the word URGENT in the subject line and provide the best phone number to reach you.
How we handle your information
Messages sent to hello@renoripple.com are used only to respond to your inquiry and to improve service delivery. We do not sell or rent personal data. If you have privacy concerns, note them in your message and we will outline how your information will be handled.
Need a more immediate answer?
For common questions about services, warranties, or scheduling, check the relevant pages on this site first—many answers and helpful guides are available. If you still need assistance, email us and we’ll follow up.
Trusted local team: Reno Ripple is a Reno-based, licensed and insured company committed to timely, professional communication and transparent project guidance. We look forward to learning about your project and how we can help.